{"id":3,"date":"2022-01-07T22:40:06","date_gmt":"2022-01-07T22:40:06","guid":{"rendered":"https:\/\/linology.tech\/?page_id=3"},"modified":"2026-04-14T16:37:03","modified_gmt":"2026-04-14T16:37:03","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/linology.tech\/index.php\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<h3 class=\"wp-block-heading has-text-align-left\"><strong>1. Introduction<\/strong><\/h3>\n\n\n\n<p class=\"has-text-align-left wp-block-paragraph\">Welcome to <strong>Linology Network Solutions<\/strong> (&#8220;we,&#8221; &#8220;our,&#8221; or &#8220;us&#8221;). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and how we keep it secure when you use our website (<strong>linology.tech<\/strong>) and our managed IT services.<\/p>\n\n\n\n<p class=\"has-text-align-left wp-block-paragraph\">If you have any questions or concerns about our policy or our practices with regards to your personal information, please contact us at <strong>support@linology.tech<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-left\"><strong>2. Information We Collect<\/strong><\/h3>\n\n\n\n<p class=\"has-text-align-left wp-block-paragraph\">We collect personal information that you voluntarily provide to us when you:<\/p>\n\n\n\n<p class=\"has-text-align-left wp-block-paragraph\">Register on our &#8220;Customer Cloud Portal.&#8221;<\/p>\n\n\n\n<p class=\"has-text-align-left wp-block-paragraph\">Submit a support ticket.<\/p>\n\n\n\n<p class=\"has-text-align-left wp-block-paragraph\">Fill out a contact form or request a quote.<\/p>\n\n\n\n<p class=\"has-text-align-left wp-block-paragraph\">Sign up for our hosting or managed services.<\/p>\n\n\n\n<p class=\"has-text-align-left wp-block-paragraph\">The personal information we collect may include:<\/p>\n\n\n\n<p class=\"has-text-align-left wp-block-paragraph\"><strong>Names &amp; Contact Data:<\/strong> First and last name, email address, phone number, and business\/church address.<\/p>\n\n\n\n<p class=\"has-text-align-left wp-block-paragraph\"><strong>Billing Information:<\/strong> We use <strong>Stripe<\/strong> &amp; <strong>Paypal<\/strong> for payment processing. We <strong>do not<\/strong> store your credit card numbers on our servers. All payment data is handled securely by Stripe.<\/p>\n\n\n\n<p class=\"has-text-align-left wp-block-paragraph\"><strong>Credentials:<\/strong> Passwords and login details used to access your managed accounts (ChurchCRM, WordPress, etc.). These are stored using industry-standard encryption.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-left\"><strong>3. How We Use Your Information<\/strong><\/h3>\n\n\n\n<p class=\"has-text-align-left wp-block-paragraph\">We use your personal information for legitimate business purposes:<\/p>\n\n\n\n<p class=\"has-text-align-left wp-block-paragraph\"><strong>To provide services:<\/strong> Setting up your website, managing your database, or providing remote support.<\/p>\n\n\n\n<p class=\"has-text-align-left wp-block-paragraph\"><strong>To bill and collect payment:<\/strong> Sending invoices and processing payments.<\/p>\n\n\n\n<p class=\"has-text-align-left wp-block-paragraph\"><strong>To send administrative information:<\/strong> We may send you service, product, and new feature information and\/or information about changes to our terms, conditions, and policies.<\/p>\n\n\n\n<p class=\"has-text-align-left wp-block-paragraph\"><strong>To protect our Services:<\/strong> For fraud monitoring and prevention.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-left\"><strong>4. Data Storage &amp; Security<\/strong><\/h3>\n\n\n\n<p class=\"has-text-align-left wp-block-paragraph\"><strong>We take your security seriously.<\/strong> Unlike many providers who store data on shared public clouds, Linology Network Solutions employs a <strong>Private Cloud<\/strong> infrastructure.<\/p>\n\n\n\n<p class=\"has-text-align-left wp-block-paragraph\"><strong>Encryption:<\/strong> All sensitive client data is encrypted both in transit (SSL) and at rest.<\/p>\n\n\n\n<p class=\"has-text-align-left wp-block-paragraph\"><strong>Local Backups:<\/strong> We maintain encrypted offsite backups on our private local servers located in <strong>Mobile County, AL<\/strong>. This ensures your data remains under our direct control and is not scattered across international servers.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-left\"><strong>5. Remote Support Tools<\/strong><\/h3>\n\n\n\n<p class=\"has-text-align-left wp-block-paragraph\">When you grant us permission to access your computer for support (via tools like RustDesk or MeshCentral), we only access your system for the duration of the support session. We do not maintain permanent unattended access to residential computers unless explicitly authorized by you for &#8220;Managed Services.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-left\"><strong>6. Sharing Information with Third Parties<\/strong><\/h3>\n\n\n\n<p class=\"has-text-align-left wp-block-paragraph\"><strong>We do not sell your data.<\/strong> We only share information with the following third parties as necessary to provide our services:<\/p>\n\n\n\n<p class=\"has-text-align-left wp-block-paragraph\"><strong>Payment Processors:<\/strong> Stripe, paypal (for billing).<\/p>\n\n\n\n<p class=\"has-text-align-left wp-block-paragraph\"><strong>Domain Registrars:<\/strong> (If we purchase a domain name on your behalf).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-left\"><strong>7. Your Privacy Rights<\/strong><\/h3>\n\n\n\n<p class=\"has-text-align-left wp-block-paragraph\">You have the right to:<\/p>\n\n\n\n<p class=\"has-text-align-left wp-block-paragraph\">Request access to the personal information we store about you.<\/p>\n\n\n\n<p class=\"has-text-align-left wp-block-paragraph\">Request that we delete your personal information (subject to legal\/tax record-keeping requirements).<\/p>\n\n\n\n<p class=\"has-text-align-left wp-block-paragraph\">Opt-out of marketing communications.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-left\"><strong>8. Contact Us<\/strong><\/h3>\n\n\n\n<p class=\"has-text-align-left wp-block-paragraph\">If you have questions or comments about this policy, you may email us or contact us by post:<\/p>\n\n\n\n<p class=\"has-text-align-left wp-block-paragraph\"><strong>Linology Network Solutions<\/strong> Citronelle, AL 36522 <strong>Phone:<\/strong> (205) 530-8324 <strong>Email:<\/strong> support@linology.tech<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>1. Introduction Welcome to Linology Network Solutions (&#8220;we,&#8221; &#8220;our,&#8221; or &#8220;us&#8221;). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and how we keep it secure when you use our website (linology.tech) and our managed IT services. If you have any questions or concerns about our policy or our practices with regards to your personal information, please contact us at support@linology.tech. 2. Information We Collect We collect personal information that you voluntarily provide to us when you: Register on our &#8220;Customer Cloud Portal.&#8221; Submit&#8230; <\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"template-full-width.php","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/linology.tech\/index.php\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/linology.tech\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/linology.tech\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/linology.tech\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/linology.tech\/index.php\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":3,"href":"https:\/\/linology.tech\/index.php\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":220,"href":"https:\/\/linology.tech\/index.php\/wp-json\/wp\/v2\/pages\/3\/revisions\/220"}],"wp:attachment":[{"href":"https:\/\/linology.tech\/index.php\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}